In this video, I am going to provide an outline of the steps that Ismile Technologies uses in creating chatbots for different industries and verticals.
- Determine the business purpose and identify the features the chatbot would require
- Assess and select a communication- The communication channel can be either mobile carrier channels like SSM and USSD or messaging apps
- Ensure that the channel provides an open API so that the bots can be embedded with programs
- Create the conversational user interface and the conversation architecture
- Design the dialog flows and craft the storyboards
- Create a blueprint of the integrations and design it
- Select the appropriate platform and the approach for chatbot development
- Implement the natural language processing abilities like sentiment analysis, tokenization, normalization, dependency parsing
- Implement dialog flow and natural language understanding like entities, intent and context
- Employ the algorithms to be used
- Train your model from huge sets of data collected from chat
- Test and Deploy
If you want chatbots for any industry vertical, Ismile technologies can help you out.
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