Operational Data Services
Operational Data is simply the data generated within any kind of business process. The Operational Data Services lets your business data have an in-built decision system that can access your data directly from your huge database chunk and also follow transaction processing.
List of Benefits
iSmile Technologies Operational Data Services (ODS) are focused on the operational requirements of one particular business process such as customer service. It also addresses the needs to allow updates and propagate those updates back to the source operational system. The conventional method pertaining to a data warehouse provides an architecture for decision-makers to access data to perform strategic analysis, which often involves historical and cross-functional data and the need to support multiple applications.
ODS reporting is focused on a snapshot of operational data, which can be more sophisticated than reports from individual underlying systems. The up-to-date view into operational status also makes it easier for users to diagnose problems before digging into component systems. For example, an ODS enables service representatives to immediately find a customer order, check its status, and any other troubleshooting information that might be helpful.
An ODS contains critical, time-sensitive business rules, such as those automatically notifying a financial institution when a customer has overdrawn an account. These rules, in aggregate, are a kind of process automation that greatly improves efficiency, which would be impossible without current and integrated operational data.
iSmile Technologies provides you with maximum interoperability between data providers and extraction consumers. We help you expand your functionality in a public or private domain by following various communication standards.
What Our Operational Data Experts Think?
Our leading team of Operational Data experts shares their valuable insights for your business.
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