Google Support Hub

Having issues with your cloud services? Google Support Hub is your one stop shop to get your questions answered. Google wants your focus to be on your business and not technical issues. Google Support Hub offers numerous support outlets to help with whatever you may be dealing with. And the best part? It is a real person on the other end ready to help guide you through a problem.

Features

Google Cloud Support

Google offers an unlimited number of services for Google Cloud including basic billing support at no charge, paid packages, and developer communities. In addition, Google offers support packages for users. Support is free, but an upgrade to premium support packages grants you 1 on 1 access to a team of expert engineers. Other services include aid with billing, free trial support, service disruptions, and more.

Google Workplace Support

This 24/7 support is included with your paid subscription to Google Workspace. Aid for Google Workspace includes verifying domain, setting up email, integrating Outlook and Exchange, resetting passwords, and much more. Google also provides support articles on setup and migration, billing, security, reports, and more.

Cloud Identity support

Similar to Google Workplace Support, support for Cloud Identity includes articles, answers, and guides to help the user through their issue. Directory sync with help you understand how to synchronize the data in your Google domain with your Microsoft Active Directory or LDAP server. In addition, an overview is provided on how to access and get the most out of your Admin console.
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